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Privacy policy

Tennant Property Lettings Ltd respects the security and privacy concerns of all users of this web site. Tennant Property Lettings Ltd respects the security and privacy concerns of all users of this web site. Tennant Property Lettings Ltd upholds the principles of the Data Protection Act 1998.

Privacy

Tennant Property Lettings Ltd respects the security and privacy concerns of all users of this web site. Tennant Property Lettings Ltd upholds the principles of the Data Protection Act 1998.

Personal information collected via this web site is controlled by Tennant Property Lettings Ltd, 22 New Upperton Road, Eastbourne, East Sussex, BN21 1NU, England.

The Internet is not a secure medium, however we keep your information confidential and use it only as set out in this policy.

Visits to our website

When you visit our web site it will log your IP address (a series of numbers providing a PC with a unique address) but this is not linked to anything that identifies you, so your user session will remain anonymous to us.

Cookies

What is a cookie?

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

How do cookies work?

A website's cookies store information on your user device, which then gets sent back to that website each time you visit. Sometimes this information is essential to access a website's functions - for example if you need to log in, a cookie will allow the website to recognise your log-in details. Cookies can also be used to build a profile of your activity on a website - which pages you visit, how long you spend on each page. A website may then use this information to tailor the pages that you see when you visit the site in the future.

How do we use cookies?

We use cookies for two purposes:

  • To track your 'session state' so that when you interact with our website it is able to retrieve data that is specific to you. This allows you to login to our website, for example.
  • To create statistical data about how our visitors find and use our website. This allows us to improve the performance of the website. The information we collect is anonymous, it cannot be used to identify you personally.

A list of the cookies used by this website, and their purpose, is provided below.

Cookies used by our website

exp_csrf_token
  • This cookie is used as a security measure to ensure that form submissions originate from this website.
  • Expires after 1 day.
exp_tracker 
  • Contains information on what date the user last visited the website. Used to generate statistical data.
  • Expires when your browser session ends.
exp_last_visit 
  • Contains information on what date the user last visited the website. Used to generate statistical data.
  • Expires after 2 hours.
exp_last_activity
  • Contains information on what date the user last visited the website. Used to generate statistical data.
  • Expires after 2 hours.
__cfduid
  • Used by our Web Application Firewall (WAF) provider, Cloudflare.com, to help protect the website from malicious requests.
  • Expires in 6 months.

Can I control or delete cookies?

All recent versions of popular browsers (such as Internet Explorer, Google Chrome or Mozilla Firefox) allow you to control cookies. You can set your browser to accept or reject all, or certain cookies. You might, for example, be happy to accept a cookie that allows you to log in to a website, but prefer to reject any which are used to build a profile of your internet usage. You can also set your browser to prompt you each time a cookie is offered.

For more information, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

Please note that if you restrict or delete cookies used by this website then it may not function as intended.

Our processing of your personal data

We will use information that you supply on any of our electronic forms only for the purpose stated on the relevant form. We will only ask you for information which is reasonably necessary to process your request. Some specific information is requested for the following reasons:

  • Your email address is held so that we can respond to your request.
  • We ask you for your telephone number in case we need to contact you about your request.

Passing your information to third parties

We will not pass details of your name, postal, e-mail address or other personal details to third parties without your consent. In the event Tennant Property Lettings Ltd is under duty to disclose information to third parties, under the Data Protection Act 1998, these third parties must keep the information secure.

Your Consent

By disclosing your personal information and using our web site, you consent to collection, storage and processing of your personal information as set out above. If we decide to change our security and privacy policy then we will update this page to reflect any changes in the UK's Data Protection legislation. Information about the Data Protection Act 1998 is also available on the Data Protection Commissioner's Web site at www.dataprotection.gov.uk. Use of this Web site is subject to our Terms and Conditions.

Have we got it right?

We aim to make this web site as easy to use for everyone. If you do encounter any difficulties with its accessiblity, please tell us and we will work with you to resolve the problems.

To get in touch, please e-mail us at the following address: [email protected]

Tennant Property Lettings Ltd company Data Protection & Privacy Policy

To view our full company Data Protection & Privacy Policy, please click here.